Data Deletion Instructions

Last updated: 10 November 2026

Who can request deletion

Any guest whose details were added to an event, or any Host who wants their event data removed, can ask us to delete personal data held on Gusa Events.

How to request

1. Email info@gusa.co.tz with the subject “Data deletion request”, or send a WhatsApp message to +255 764 503 767.
2. Include your full name, the phone number (or email) we have on file, and the event name or Host if you know it.
3. Hosts: tell us whether you want specific guests removed or the whole event deleted.

We may ask you to confirm your identity (for example by replying from the phone number concerned) so that nobody else can delete your data.

What gets deleted

We delete the guest’s name, phone number, email, RSVP records, photobooth uploads and related message logs. Financial and contribution records that we are legally or contractually required to keep are anonymised or retained only as long as required.

Timeframe

We acknowledge requests within 3 working days and complete deletion within 30 days. Backups are overwritten on their normal cycle. We will confirm to you once it is done.

Stop messages

To simply stop receiving event messages, reply “STOP” to the message or tell us and we will add you to our do-not-contact list.

Contact

Gusa Events (Melian Software Co. Ltd)
Sinza, Mapambano – Dar es Salaam, Tanzania
Email: info@gusa.co.tz
Phone / WhatsApp: +255 764 503 767